You don’t need a bigger list, you need better reasons to write. We’ll start with a crisp ICP and multiple personas per account, mine fresh signals (ideally <7 days, ≤30 max), hand-craft a few examples to set the bar, then have Fay generate full, send-ready emails (plus a short LinkedIn DM). Finally, we scale, because cold email is a numbers game.
The 5-Step Playbook
1) Start with a tight list (10–20)
Start small so you can learn quickly. Define ICP = who you help, the core pain you fix, and the buying triggers that make outreach timely. Always target 2–3 personas per account (numbers game: more valid doors into the same logo = higher odds).
ICP cheat sheet (define yours like this):
RevOps Automation: B2B SaaS, 50–500 FTE, NA/EU.
Exclude: agencies/consultancies.Dev Productivity: Product-led SaaS, 100–800 FTE, active platform/SDK.
Exclude: single-founder, open-source-only.Healthcare Scheduling: U.S. multi-site clinics/ASCs, 11–250 FTE.
Exclude: payers/pharma.
Key_person = decision-maker or strong influencer for your offer.
Examples:
RevOps (CRO, VP RevOps, Director Sales Ops); Engineering (VP Eng., Director Platform, Staff Eng. Tooling); Clinical Ops (COO, Practice Admin, Medical Director).
Fay Prompt
Note: This is just for your reference. It's recommended to study the prompt first and creating your own version of it.
2) Add icebreakers (1–3) + pain evidence (2–4)
We’re collecting receipts that spark ideas and make your note feel inevitable.
Icebreakers (tie to your offer): personal, recent, specific. They earn attention.
Inspiration: a keynote/talk, meaty post/podcast quote, award, standard adoption, committee membership, notable collaboration, OSS contribution, public demo.Pain evidence (tie to your offer): account-level signals that justify why now, ammo to agitate and create FOMO.
Inspiration: hiring that implies your project, migration/change-log, security/reliability incidents, review trends, compliance deadlines, funding/expansion that adds complexity.
Source ideas:
Icebreakers → conference agendas, podcasts, long-form posts, awards, standards bodies, GitHub/OSS, interviews.
Pain evidence → change-logs/docs, status/incidents, hiring pages, G2/Capterra, investor letters/press, SEC filings, release notes, compliance calendars, migration write-ups.
Freshness rule: aim <7 days (ideal), ≤30 max.
Be bold. Everyone’s parroting the last LinkedIn post, don’t be a parrot! Hit major, significant events that matter.
Offer Brief (paste before the prompt)
Offer name & one-liner: {e.g., “Pipeline Hygiene Copilot - kills spreadsheet work and fixes CRM drift for RevOps.”}
Primary pains we solve (3–5 bullets): {e.g., duplicate leads, opp hygiene, forecast drift…}
Buying triggers: {e.g., new CRO, territory rebuild, tool migration…}
Proof points / case study snippets (numbers only, no links): {e.g., “-38% time-to-clean in 30 days; +12% pipeline coverage QoQ.”}
Differentiators (what we do that others don’t): {short bullets}
Disallowed claims / guardrails: {e.g., no “guarantees,” no “AI replaces reps”}
Voice: {e.g., peer-to-peer, concise, no hype}
Pro tip for strength: If you can’t describe the signal in one specific sentence with a recency window (e.g., “announced a territory rebuild last week”), it’s not strong enough.
Fay Prompt
Note: This is just for your reference. It's recommended to study the prompt first and creating your own version of it.
3) Write 2–4 manual, full-email examples (no AI here)
This is the only manual step, deserves it a little time. It prevents robotic tone and sets the bar. Some deception in the subject line is required (curiosity, not sales) and should be linked to an icebreaker, not the pain/offer except when the pain is massive and obvious. Typos and light grammar slips are fine; human > perfect.
Use this skeleton for reference:
Subject vibes (mass-relatable, no sales words):
“{name}, that product teardown slapped” · “Your SOC2 note got me thinking” · “That roadmap AMA was… spicy” · “Congrats on the new data team (and the headache)”
Save 2–4 of these, you’ll paste them into Step 4.
4) Generate entire emails + a LinkedIn DM
Paste your manual examples so Fay mirrors your voice and shape. We’ll update the same CSV again with send-ready outputs. No links in any output.
Fay Prompt
Note: This is just for your reference. It's recommended to study the prompt first and creating your own version of it.
5) Scale to volume
You’ve iterated Steps 1–4 and have a style that works. Now turn up the dial, because cold email is a numbers game.
Fay Prompt
Note: This is just for your reference. It's recommended to study the prompt first and creating your own version of it.
Download & ship to your sequencer
Export the final CSV from Fay (it now contains your contacts, persona buckets, fresh icebreakers/pain notes, and full email + LinkedIn DM fields).
Import that single file into your sequencer (Outreach, Lemlist, Instantly), map the columns to your templates, and let the system schedule sends at your preferred pacing. You’ll keep the deceptive-but-relevant subjects, the human tone, and the soft CTAs, now at volume.
Final pocket checklist
Freshness: <30 days, ideally <7.
Subject lines: curiosity-driven, zero sales words.
Full emails only (subject + greeting + complete body).
One case study, one soft CTA (one-pager or Loom).
Show real homework; include a relevant case study.
If you wouldn’t send it to a friend at that company, don’t send it.
Have questions? You can email us at support@fay.work