What are credits?
Credits measure the work Fay performs—reading web pages, verifying contacts, and running AI analysis—so you only pay for useful work.
How many credits come with my plan?
Pro: 49,000 credits/month
Team: 99,000 credits/month
Enterprise: Custom
How are credits used?
Credits are deducted as Fay researches (fetching pages), analyzes (AI tokens), and verifies (emails/phones). We don’t charge for duplicates, blocked pages, or failed fetches.
Deduction guide
Actions
Credits
Web page fetched & read (unique)
5
Email Finder (per email)
5
Phone Finder (per number)
20
AI usage (input + output tokens)
4 per 1000 tokens
Note: Credit deduction rates may evolve as we improve Fay; any changes will be announced in-app and on this page before they take effect.
What are my credits worth?
Think of credits as capacity. The mix you choose (depth, sources, verification) sets how far they go. Typical ranges below help you plan.
Typical outcomes per 49,000 credits
Task
Approx. Credits
What you can do with 49k
Deep account research (per company)
500–600
80–100 accounts
Find net-new leads (per lead)
60–100
500–1,000 leads
Enrich existing records (per column)
30–50
1,000–1,500 enrichments
Actual usage varies by depth (light/standard/deep), number of sources read, and whether you include email/phone.
How do I get more credits?
Buy add-on credit packs anytime from billing; they apply instantly and are used for your next runs.
Do credits expire?
Yes. Plan and add-on credits reset at the start of each billing cycle (no rollover).
How do I know what my billing date is?
Your billing date is shown in Settings → Billing; it’s the day your subscription started (or when your trial converted to paid). You’ll see a countdown and usage meter there.
Have questions? You can email us at support@fay.work